Help & Support
Last updated: November 2026
Contact us
Email antonakerberg@gmail.com. We usually reply within 1–2 business days.
I paid but didn't get a password
Check your inbox (and spam) for an email from Storyway with a link to set your password. You can also use "Forgot password" on the sign-in page.
How do I cancel?
Account → Manage billing → Cancel. You keep access until the paid period ends.
Which payment methods work?
Cards, Apple Pay (Safari on iPhone/Mac) and Google Pay (Chrome/Android).
A video won't play
Refresh the page and check your connection. If it still fails, email us with the title name.